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Help desk Support

" Our goal of help desk support is to provide a positive customer experience and ensure that customers are able to get the most out of their paid product or service."

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Why Choose Us

Help Desk Packages

اختر باقة الدعم الفني المناسبة لك

اضمن استقرار نظامك واحصل على كل الدعم الذي تحتاجه

  • Basic Ticket

    ٥٦٢٫٥٠ر.س.
    *This sevice is avaible for one ticket support Only
    صالحة حتى 7 من الأيام
    • Monitoring and Troubleshooting technical issues and errors
    • Escalating complex issues to higher levels of support
    • Tracking and documenting customer interactions
    • Providing guidance on configuration and setup of products
    • Providing basic training on product features
  • أفضل قيمة

    Silver Ticket

    ١٬٦٨٦٫٠٠ر.س.
    This sevice is avaible for Four ticket support
    سارٍ حتى 2 أشهر
    • Monitoring and Troubleshooting technical issues and errors
    • Escalating complex issues to higher levels of support
    • Tracking and documenting customer interactions
    • Providing guidance on configuration and setup of products
    • Providing basic training on product features
    • *Vaild for 2 month only from date of subscription
  • Premium Ticket

    ٤٬٢٠٠٫٠٠ر.س.
    This sevice is avaible for eight tickets support
    سارٍ حتى 6 أشهر
    • Monitoring and Troubleshooting technical issues and errors
    • Escalating complex issues to higher levels of support
    • Tracking and documenting customer interactions
    • Providing guidance on configuration and setup of products
    • Providing basic training on product features
    • *Vaild for 6 month only from date of subscription

Answering customer questions

providing guidance on product usage

Troubleshooting

technical issues and errors,ensure that customers are able to use the product or service effectively and efficiently

Tracking and documenting

customer interactions and issue resolution

Providing basic

training on product features and functionality

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