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Help desk Support
" Our goal of help desk support is to provide a positive customer experience and ensure that customers are able to get the most out of their paid product or service."
Why Choose Us
Help Desk Packages
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اضمن استقرار نظامك واحصل على كل الدعم الذي تحتاجه
Basic Ticket
٥٦٢٫٥٠ر.س.*This sevice is avaible for one ticket support Onlyصالحة حتى 7 من الأيام- Monitoring and Troubleshooting technical issues and errors
- Escalating complex issues to higher levels of support
- Tracking and documenting customer interactions
- Providing guidance on configuration and setup of products
- Providing basic training on product features
- أفضل قيمة
Silver Ticket
١٬٦٨٦٫٠٠ر.س.This sevice is avaible for Four ticket supportسارٍ حتى 2 أشهر- Monitoring and Troubleshooting technical issues and errors
- Escalating complex issues to higher levels of support
- Tracking and documenting customer interactions
- Providing guidance on configuration and setup of products
- Providing basic training on product features
- *Vaild for 2 month only from date of subscription
Premium Ticket
٤٬٢٠٠٫٠٠ر.س.This sevice is avaible for eight tickets supportسارٍ حتى 6 أشهر- Monitoring and Troubleshooting technical issues and errors
- Escalating complex issues to higher levels of support
- Tracking and documenting customer interactions
- Providing guidance on configuration and setup of products
- Providing basic training on product features
- *Vaild for 6 month only from date of subscription
Answering customer questions
providing guidance on product usage
Troubleshooting
technical issues and errors,ensure that customers are able to use the product or service effectively and efficiently
Tracking and documenting
customer interactions and issue resolution
Providing basic
training on product features and functionality
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